4.5 / 5 20 reviews

Who Uses This Software?

Communication, IoT, or Technology Service Providers

Average Ratings

20 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4.5 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Founded 2002

About This Software was built to solve the mission-critical problems of providers with recurring and metered service offerings. It has been a cloud-based solution from the beginning and our redundant architecture allows us to deliver superior performance and reliability.

  • Accident Tracking
  • Application Development
  • Big Data Analytics
  • Billing & Invoicing
  • Carrier Access Billing
  • Configuration Management
  • Connectivity Management
  • Contract Management
  • Customizable Billing
  • Data Collection
  • Data Management
  • Device Management
  • Dispatch Management
  • Driver Management
  • Flexible Rate Tables
  • Fuel Management
  • Inspection Management
  • Internet
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Order Management
  • Parts Management
  • Performance Management
  • Post-Paid Systems
  • Pre-Paid Systems
  • Prototyping
  • Provisioning
  • Rating
  • Routing
  • Self Service Portal
  • Service Order System
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Visualization
  • VoIP
  • Work Order Management Latest Reviews

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More than a Billing System- A Strategic Partner

4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: is a great team of skilled, innovative and supportive professionals. The system is more than a billing system but it's also configured in a right-for-me approach so that you can deploy it to fit your unique business needs. Whether it is managing the complete customer lifecycle from within the system or passing data to via API, the system can support a wide range of setup options. Particularly for new businesses starting up, this system provides the proper balance of structure with flexibility to fill in gaps in the unknown while allowing you to shape and mold the deployment as your needs change. But beyond the system is the people. We got up and running in record time and found the deployment team to be refreshingly partner-oriented and full of ideas. Instead of saying, "We can't do that" they would say, "Let's talk about ways we might be able to do that." Post-deployment support has also been strong as we have certainly pushed our fair share of support inquiries their way and yet they've diligently powered through all of them. I gladly issue my recommendation of for what the system can do for you but even more-so for the people who manage it. In a world of many billing choices, don't underestimate the power of selecting the right partner.

Pros: Ability to grow with our business, external API options, the ability to push automated notifications out to the customers, catalog management and setup, different options to adjust/correct in-flight orders and most of all the team that supports it all.

Cons: Due to its broad capabilities and configuration options, there is a bit of a learning curve required at first. I also wish that the reporting capabilities granted the user the ability to join data across tables/sources.

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Outstanding Service

3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments:'s customer support and willingness to meet our needs is second to none. The variety of resources and training available has been very helpful to our organization.
While the system still lacks functionality and features that would better fit our business needs and increase the efficiency of performing required tasks, the overall experience in working with the staff at has been great!
I look forward to the SureTax integration, which will add value to the software for us. The ability to add requests to ideas has been helpful and will hopefully, over time, result in the added features and functionality that would better the fit of the system to our business needs.

Pros: There is a lot of flexibility in making the software what you want it to be and to fit it to your business needs. is easy to use, has an endless amount of possibilities for reporting, and most of all is the most well-supported software I currently use. The staff is helpful, knowledgeable, and always willing to go above and beyond to assist and meet our needs.

Cons: The functionality around sales tax exemption is clumsy and difficult to use.
There is a lack of control over how services appear on the Statements and the format of Statements in general.
Would like to see the system have more complex accounting functionality.