5 / 5 18 reviews

Who Uses This Software?

Sifter aims to serve teams that have traditionally had a difficult time getting all team members to participate in issue tracking by providing a simple and friendly interface for bug tracking.

Average Ratings

18 reviews
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Sifter
  • Founded 2008

About This Software

Sifter is a simple bug and issue tracker for teams that want their non-technical team members to help with issue tracking. By focusing on ease-of-use, Sifter helps decrease friction and increase participation leading to more bugs found, logged, and fixed.

  • Assignment Management
  • Backlog Management
  • Dashboard
  • Escalation Management
  • Filtering
  • Issue Auditing
  • Issue Tracking
  • Knowledge Base
  • Project Management
  • Recurring Issues
  • Release Management
  • Rich Text Editor
  • Scheduling
  • Task Management
  • Ticket Management
  • Workflow Management

Sifter Latest Reviews

Automatically translated. Show original review

Amazing support, great features and less is more

5 / 5
Ease of Use
5 / 5
Customer Support
Value for Money

Comments: Try it out! I've used MantisBT, Flyspray and Fogbugz before Sifter, Sifter wins because of simplicity. It's so easy to get an issue in that you always will do it and there is no excuse in not getting a issue in! The lack of custom fields will be a great win when you have a team that trusts each other in filling in enough details to help itself out. Try it and see if it works for you! Don't hesitate to contact the creator himself, the support is always quick and nice. :)

Pros: One of the strongest points of Sifter is the simplicity and ease of use of the product. Compared to other issuetrackers and bugsystems you have almost no buttons, fields and things to configure. That's great, because it makes it extremely fast to do things and makes sure everybody puts everything is into Sifter. Other pro's:
+ Quick and on the spot support (80% of the time within 2 hours, 100% of the time within 24 hours out of about 25 contact moments)
+ Almost no learning curve
+ Milestones and categories give great flexibility in ordering issues in a project
+ Data export possible
+ Simple issue statuses make things simple
+ Great for small teams and teams that grow somewhat larger
+ Beanstalk integration!

Cons: - No write API! To bad, there is no write API yet, so no cool useful 3rd party apps. :(
- No code in issues possible, you can't type HTML in a issue and code snippets don't format. Good to protect you from typing large parts of code, bad if you need to share a error message or small snippet quickly.
- Sifter gets quite regular updates and sometimes this changes the interface quite a bit, prepare to adjust and stay flexible when an update rolls out and learn to live with is
- Not the cheapest option. You have to pay some money for the service, there are cheaper alternatives with more features, but please do give Sifter a try and think about if it's earning you more then it costs

Automatically translated. Show original review

Tried and True Bug Tracking Software

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've used Sifter for the last 6 years. We'll sometimes explore other options, but always come back to Sifter because of its ease-of-use and simplicity for both the person logging the issue as well as the person resolving the issue. Every time an update is made to the issue, the relevant individuals are notified via email. If you want to issue a call-out to someone, you include their name with the @ symbol in the message, and they also get notified. Enter a subject and a description when you log the issue, and Sifter takes care of the rest. I also like that Sifter host the software--it doesn't require a server installation maintained by me.

Pros: Simplicity!

Cons: Not a whole lot of changes to the product over the years. The home page has the same image that has been there forever.